Privacy policy

URHER LLC ("URHER," "we") runs urherllc.com and the URHER journals. What you write here can be deeply personal, so this is written in plain words. If anything is unclear, email urher@urherllc.com.

Your writing is yours

Everything you write in your journals belongs to you. We do not sell it, share it with advertisers, or use it to market to you. You can download your writing at any time, and it stays yours whether or not you ever buy anything else.

What we collect

• Your name, email, and password (stored scrambled, never in plain text) when you create an account.
• What you write in your journals, so it's there every time you sign in on any device.
• When you last stopped by, so that if it's been three days, your companion or Daily Me! can send one gentle check-in email. Every check-in has a link to turn them off.
• Anything you choose to share on your About me page, like what you like to be called, your birthday, your kids, your person, and dates that matter. It's all optional, you can change or clear it anytime, and it's used only so your companion and journals know you.
• Your quiz result and email if you choose to join our list.
• Which journals you own. Payments are handled by our store and payment processor; we never see or store your card number.
• Basic site visit information, like pages viewed, to keep the site working well.

Your companion is AI

The companions in the interactive journals are powered by artificial intelligence, not a person. When you write to your companion, that writing is sent to our AI provider to create a response. It is used only to answer you, not to advertise to you. Your companion is not a therapist, counselor, doctor, or crisis service. If you are in crisis, please see our getting help page or call or text 988 in the US.

Who else sees it

Only the services that run URHER for us: our hosting and database provider, our AI provider, our store and payment processor, and our email provider. Each only gets what it needs to do its job. We will share information if the law requires it or if someone's safety is at serious risk.

Blog comments are public

Anything you post as a blog comment can be seen by everyone who visits that post. Your journals are never public.

Your choices

• Download your writing from any chapter using "Download my writing."
• Ask us to delete your account and everything in it by emailing urher@urherllc.com. We'll confirm when it's done.
• Unsubscribe from our emails anytime using the link in any email.

Age

URHER's journals and companions are for women 18 and older. We do not knowingly collect information from anyone under 18.

Changes

If we change this policy in a way that matters, we'll update the date above and let account holders know by email.